FAQ

How to find out if my office is C2R (Click-to-run)
When buying our Office 2016 software, you buy the Click-to-Run installation. This will not go along with MSI installations of office. So for example, if...
Thu, 15 Aug, 2019 at 3:38 PM
Where can I find my product download
You can find all our downloads under the download section on our support page. If you need additional downloads that are not available in our system ple...
Thu, 22 Aug, 2019 at 2:25 PM
Forgot my password
1. Go to My account on the right top of the website 2. Click on Forgot your Password?  3. Enter the email address that you used for your a...
Thu, 22 Aug, 2019 at 2:36 PM
How do i apply discount code
On the checkout page click on the text Click here to enter a coupon. after click on apply, the discount should appear if the code is valid.
Thu, 22 Aug, 2019 at 2:46 PM
Cannot Activate Windows Server
If you get an activation error with server and your version says evaluation like this screenshot.   Use this command and replace XXXXX-XXXXX-XX...
Thu, 22 Aug, 2019 at 2:53 PM
Difference OEM & Retail
OEM (System Builder) An OEM license connects to the PC that was used for the first activation It's not possible to transfer the license to ...
Fri, 9 Aug, 2019 at 1:08 PM
Pending Payment
Why is my order on Pending Payment? Sometimes (credit card) payments need manual approvement by our anti-fraud department we will do our best to do this...
Fri, 9 Aug, 2019 at 1:08 PM
Delivery Time
We have a 5 minutes delivery time for our digital products if you didn't receive your product within that time it can have multiple reasons. Your ...
Thu, 22 Aug, 2019 at 3:01 PM
Edit your Trustpilot review
Check the instructions here.
Fri, 9 Aug, 2019 at 1:07 PM
Windows 7 Update is not working
Install the latest Windows Update Agent https://support.microsoft.com/en-us/kb/949104  After that install this two updates, Before running update two a...
Thu, 22 Aug, 2019 at 3:13 PM